Ship Charges: After placing items in your cart, shipping charges are calculated as part of checkout after you enter your billing address.
This calculation is based on Federal Express's and/or USPS's rates and your location.
Handling Charges: These are 10% of the Total Order amount
...not to exceed $5.00.
Exception: Large items may have additional shipping charge.
Any item in your order that is Extra-Heavy (transmission, wheels, etc) or
oversized (bumper, bedliner, etc) will be shipped by a Ground-Freight
Carrier, incurring additional charges. The shipping quote will include the extra charges for large items.Since we do Not
ship without alerting you to additional charges ...we'll call the number you
give us on your order form or you can call Us, 877-674-5525, for the
additional charge. Exception: Certain parts can't be shipped, such as
batteries and paints. Others are considered Hazardous Material (airbag, etc),
therefore the shipment must comply with HAZMAT regulations and may accrue
additional charges. Since we do NOT ship without
alerting you to additional charges ...we'll call the number you give us on
your order form or you can call 877-674-5525 for the additional
charge. Ship Times: You can expect Quick Shipment since IN-Stock
orders placed before 3:00 PM EST Monday-Friday are shipped the following
business day. In the event a part(s) must be ordered from American Honda, it usually takes
2 business days to arrive to us (unless 1990 model or older then allow 5-6
days) and is promptly shipped to you. Unfortunately, Honda will not ship
directly to you, only to Authorized Honda Dealerships. 90% of orders are shipped complete within 2 business days of
placement. Below is a map of FedEx's transmit times for Ground shipping:
Ship Tracking: A tracking number is automatically
e-mailed(same email entered on order form) the afternoon of shipment with a
link provided for tracking purposes. Backorders: In the event a part is backordered or
temporarily unavailable we will contact you with an estimated time of
arrival. Time in transit depends upon your location. As we are in Illinois,
transit times could be from 2 days to the midwest to 3-4 days for the
Northwest. Return Policy: We strive to ensure that our site has
provided you with enough information to choose the correct item for your
vehicle. In the event that you choose to return an item for credit, we will credit
your card or issue store credit for another item of equal or greater
value. All return requests are subject to bkhondaparts.com approval. You may contact
us via e-mail (eparts@billkayhonda.com) or by telephone 877-674-5525
regarding return arrangements. Please include invoice number, full name and date of purchase for return
consideration. All items submitted for return are subject to the following
criteria: - All returns must be requested for credit within 15 days of
purchase.
- All returned items must be in new and resellable condition and in
original packaging.
- All returned items must include any installation hardware and
packing.
- All returned items must be free of marking on packaging or covering over
the part number.
- NO RETURNS ON ELECTRICAL PARTS
- A restocking charge of 20% will be applied to
returns.
If you receive an item damaged or missing components please notify us
immediately. Please contact us and notify us of the situation. We will do
whatever is necessary to satisfy you in a timely manner. |